All telephone calls are recorded for training and monitoring purposes
SystmOnLine If you are registered to use SystmOnLine to book appointments and/or order medication you will now also be able to see a summary of the information held about you regarding your Sensitivities and Allergies and Medication History. In additional to this if you would like to see other detailed coded information please request this via SystmOnline. If you are not currently registered to use SystmOnLine and would like to be please contact the Reception staff at the surgery.
The Volunteer Transport Scheme - Do you live in one of these villages?
Anyone who cares for a relative or friend is recognised and cherished at this surgery. If you are a carer and require further information, advice, support or reassurance please contact reception on 01359 230252. Suffolk Family Carers hold a session in the waiting room on the 1st Wednesday of each month between 9-12am.
We offer travel vaccinations and information for people travelling abroad. Please contact us as soon as possible after booking your trip abroad. In some instances it can take up to three weeks for our practice nurse to get back to you with the details of what vaccinations are required.
All patients at Ixworth Surgery have an allocated accountable GP who has overall responsibility for your care, if you would like to know who yours is please contact reception on 01359 230252. Please be assured though that you can still continue to see any of the available clinicians and are not limited to seeing your accountable GP.
With effect from Tuesday 9th Dec 2014 the practice will be using a new system which transfers patients' electronic health records directly and securely between GP practices when a patient registers and de-registers. This will improve patient care as GPs will usually have full and detailed medical records available at the first consultation.
At Ixworth Surgery we acknowledge that village life remains distinct from that in a town. Our aim is to provide excellent 21st century medical care, whilst retaining the traditional style and personal approach of country doctoring.
Please be aware that from 1st April 2019 Pregabalin and Gabapentin will be re-classified as Schedule 3 controlled drugs. This means that you will need to provide identification and will be expected to sign the prescription in order to collect the medication.