Ixworth Surgery
Peddars Close
Ixworth
Bury St Edmunds
Suffolk IP31 2HD

Mon to Fri 8.00 am to 6.30 pm

The Ixworth Surgery provides GP and family doctor services to patients in Stanton, Walsham Le Willows, Wattisfield, Badwell Ash, Gt Ashfield, Stowlangtoft, Norton, Tostock, Thurston,  Gt Barton, Pakenham, Ixworth, Bardwell, Hepworth, Barningham, Market Weston, Coney Weston, Ixworth Thorpe, Sapiston, Euston, Fakenham Magna, Honington, Troston, Gt Livermere, Lt Livermere, Ampton, Ingham, Barnham

PRIVACY POLICY AND TERMS OF USE          WEBSITE DESIGN BY EasyGp

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IXWORTH SURGERY

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TRAVEL CLINIC

01359 230252

Stanton Health Centre
12 The Chase
Stanton
Bury St Edmunds
Suffolk IP31 2XA

Mon, Tue, Thu and Fri  9.00 am to 11.30 am

Confidentiality and the Data Protection Act

Information held at the surgery is generally only medical history. Certain necessary personal details are also retained, for instance, name and address, date of birth, telephone numbers, NHS number and perhaps occupation where it has become relevant to medical care. This information is held in medical notes and on computer.

If a patient required a report for an insurance company, to take out a mortgage or pension, or because of legal matters, the information given is held for six months. A patient has the right to see this information before or after it is sent to the relevant party. No information will be sent without the patient’s written and express consent.

No one has the right to be told about the medical history of another person, except the parents of young children. We are unable to confirm whether a patient is registered at the practice or to divulge information about adult relatives.

Freedom of information

The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how decisions are made

From 1 January 2005 the Freedom of Information Act has obliged General Practice to respond to requests about information that it holds and is recorded in any format, and has created a right of access to that information.  These rights are subject to some exceptions which have to be taken into consideration before deciding what information it can release.

Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you. A patient leaflet is available at reception. Requests need to be made in writing to the Practice Manager.

Click here to download a full explanation of our obligations and your rights under the Act.



 



Chaperone policy

This organisation is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present, i.e. a trained member of staff.

Wherever possible we would ask you to make this request at the time of booking appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of request. However occasionally it may be necessary to reschedule your appointment.

Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperone policy.

If you would like to see a copy of our Chaperone Policy or have any questions or comments regarding this please contact the practice manager.

 



NHS Summary Care Record and Additional Information

Your Summary Care Record (SCR) is a copy of key information held in your GP record. It provides authorised healthcare staff with faster, secure access to essential information about you – when you need unplanned care or when your GP practice is closed.

Summary Care Records will assist healthcare staff who may be treating you now and in the future. This can improve your experience of care and also the safety and quality of that care.

Your SCR already contains important information about any medicines you are taking, any allergies you suffer from and any bad reactions to medicines that you have previously experienced. You may want other details about your care to be added to your SCR – this is called Additional Information.

For more information download this fact sheet.

There is also an easy-read version of the information.

A Summary Care Record is made for you automatically but you can choose not to have a Summary Care Record. If you don’t want a Summary Care Record, you need to let us know by filling in and returning this opt-out form.


You can make and cancel appointments from this website. Contact reception to get your log in number.



ONLINE APPOINTMENTS

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You can order repeat prescriptions directly from this website. You will need to obtain an log-in number from reception first.



PRESCRIPTIONS ONLINE

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Zero tolerance

Patients who are violent or abusive to Doctors, Staff or other persons on practice premises may be removed from the practice list and referred to Suffolk Commissioning Group for registration at another practice.

GP mean earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Ixworth Surgery in the last financial year was £64,862  before tax and National Insurance. This is for 2 full time GP and 5 part time GPs who worked in the practice for more than six months.

However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice



Infection Control Annual Statement

The Practice is committed to the control of infection. Our aim is to keep a clean and tidy surgery to promote a safe environment for staff, patients and visitors in accordance with national and local guidelines. This statement has been produced in line with the Health and Social Care Act 2008 and details the practice’s compliance with guidance and our Infection Control Action Plan for the coming year.

Click here to download the complete statement >>